1. Delivery methods
2. Timeframes and costs
| Service | Delivery time | Cost |
|---|---|---|
| USPS Priority Mail | 2-4 business days | $4.95 |
| UPS Ground | 3-5 business days | $6.85 |
Transit estimates count business days after dispatch. Rural routes can add 1 to 2 days.
- Standard delivery is included for orders above $46 across United States. Smaller parcels carry a $4.95 fee.
- Transit takes 2 to 4 business days once dispatched.
- Orders submitted before 12:30 on regular working days ship that afternoon.
- We accept returns within 30 days of receipt if the tablets remain unused in their original box.
- Payment: cash on delivery, bank transfer.
3. Order processing
Orders submitted before 12:30 on weekdays leave our warehouse the same day. Later orders, weekend purchases, and holiday requests ship the following business day. You receive a transaction receipt with your tracking reference immediately.
Individual cleaning tablets are encased in airtight moisture-barrier foil wrappers and packed inside a rigid corrugated outer carton with shock-absorbent fluting to prevent accidental crushing, moisture ingress, or tablet degradation during transit.
4. Tracking your parcel
An automated dispatch confirmation containing a unique courier tracking number is transmitted via email and SMS as soon as the parcel leaves our dispatch facility.
5. Lost or delayed parcel
If parcel tracking shows no movement for 5 business days, contact us at [email protected] with your order number. We lodge an inquiry with the carrier. You choose between a replacement dispatch and a full refund. We complete this within 10 business days of your claim.
6. Damaged on arrival
Inspect the consignment upon arrival. If the external box or internal product foils show physical compromise or liquid exposure, take clear photographs of the package and reach out to [email protected] within 48 hours of receipt to arrange a replacement dispatch.
7. Payment methods
We accept Cash on delivery, Bank transfer. Our staff never asks for card numbers or online banking passwords by telephone or email.
8. Delivery outside United States
We ship to selected destinations. Delivery charges and transit estimates appear on the checkout screen before payment. The recipient pays any local import duties where applicable.
9. Questions about this policy
Contact [email protected] or ring +1 (828) 805-9183 during Mon-Fri 07:45-17:00, Sat 09:15-13:00. Our team answers all messages within one working day.
- Merchant
- Klarfoam Household Goods LLC
- Registered address
- 825 Merrimon Ave, Asheville, NC 28804, United States
- [email protected]
- Phone
- +1 (828) 805-9183
- Working hours
- Mon-Fri 07:45-17:00, Sat 09:15-13:00
- Registration
- EIN: 41-5359994
Klarfoam